COVID-19 FAQ

What social distancing measures are in place?

Signage encouraging social distancing has been placed around the centre, and within the studio floor markings are in place if required to ensure social distancing between mats.

What are you doing about cleaning?

Throughout the centre a long-lasting antimicrobial surface sanitiser used by the NHS to actively inhibit COVID-19 is applied fortnightly to all common surfaces staff and visitors are likely to come into contact with such as door handles, lockers, tea station buttons, taps, etc. It is also applied to our mats and studio equipment. This is in conjunction with an enhanced cleaning regime undertaken by reception staff, teachers and therapists to ensure the centre is as hygienic as possible.

What are your guidelines if I have previously contracted COVID-19 or I’m considered by the NHS to be in a high risk group?

We are currently unable to accept appointments or class bookings from anyone considered by the NHS to be at high risk from coronavirus (clinically extremely vulnerable). For current guidelines on who is considered at risk please visit the NHS website. In addition, if you contracted COVID-19 and required medical attention such as hospitalisation when you were unwell you are required to obtain verbal or written consent from your GP, midwife or medical consultant before your treatment.

Do I have to wear a face covering?

If attending Embody for massage or beauty services you are required to wear a face covering, although this can be removed for facial treatments and when facing away from the therapist during massage treatments. You are not required to wear a face covering when participating in classes, however the Government does still require you to wear a face covering in any enclosed public spaces where social distancing may be difficult and where you come into contact with people you do not normally meet. In keeping with current Government guidelines our therapists wear a Type II medical face mask during treatments (unless exempt).

Is check-in contactless?

Checking in for a class is contactless; simply give your name as you pass reception. You will also find our QR code by the entrance for those wishing to check-in using the NHS Test & Trace app. When checking in for a massage or beauty treatment you will be asked to complete a short COVID-19 declaration form. The clipboards and pens used for this are sanitised regularly for your protection and that of our staff.

I’m feeling unwell, what should I do?

If you are feeling the least bit unwell or have been in close contact with anyone displaying COVID-19 symptoms please refer to current NHS guidelines and contact us as soon as possible to cancel your class or appointment. Our usual cancellation policy will be waived in these circumstances.

Do you have good ventilation?

Embody is equipped with two air handling units, one for the ground floor and one for the studio. These are now operating at an enhanced level to ensure the recommended circulation of air.

Can I use the changing room and lockers?

Those attending classes are encouraged to arrive dressed for the class and to avoid using the lockers and changing room whenever possible. If you do use these facilities be sure to sanitise your hands in line with NHS guidelines.

Do I need to reserve for a class before I come?

Our class capacity has been reduced to a maximum of 10 students plus the teacher, so pre-booking your place is recommended to avoid disappointment.

Do I need to bring my own mat?

You are encouraged to bring your own mat or mat cover, however our mats are still available for use free of charge. Please wipe down your mat and any studio equipment you use before and after the class using the hospital-grade disinfectant wipes provided.

Do you have hand sanitiser?

As per NHS guidelines, anyone arriving at Embody is encouraged to wash their hands with soap and water or make use of one of the 70% alcohol hand sanitisers located around the centre. This protocol should be repeated when you finish your class or appointment.

Are you offering pre and postnatal classes and treatments?

Our Mother & Baby and Pregnancy Yoga classes are once again available to attend. As a precaution pregnant women have been included in the NHS list of people at moderate risk (clinically vulnerable), however according to current NHS guidelines there’s no evidence that pregnant women are more likely than anyone else to get seriously ill from coronavirus. We do however advise that if you are pregnant and wish to attend classes or book a treatment that you obtain consent beforehand from your GP or midwife.

Have you completed a risk assessment?

As per Government and Local Council guidelines, we have undertaken a risk assessment which was generated through consultation with our reception staff, teachers and therapists. This document can be viewed here.

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